Start with the business problem
New employees need the right access. Former employees should not retain access to business systems. File sharing should have an owner and a clear purpose. These are operational questions as much as technical ones.
We start by discussing your existing setup, the work that is causing friction, and who is responsible for administration. A free consultation helps establish fit; any technical review or changes are scoped separately.
What can a Microsoft 365 engagement cover?
| Area | Questions we can work through | Possible next step |
|---|---|---|
| Accounts and roles | Who administers accounts and privileged access? | Document responsibilities and review access. |
| MFA and access policies | Which sign-in requirements are configured? | Review settings and agree on changes. |
| Employee transitions | Who handles onboarding and offboarding? | Define a repeatable checklist. |
| Files and collaboration | How do teams share and manage business files? | Plan permissions and file organization. |
| Migration | What email, files, or identities need to move? | Set the scope, sequence, and validation plan. |
What to bring to the first conversation
- Your approximate user and device count.
- The Microsoft 365 subscriptions you believe you use.
- The name of your current support provider, if applicable.
- Two or three problems you want to solve.
- Your preferred timeline and any operational constraints.
Clear scope before configuration changes
Availability of specific features depends on licensing, configuration, and your environment. Recommendations should account for those details before implementation.
We can discuss a one-time project or an ongoing support arrangement. The proposal defines the work, responsibilities, fees, and service expectations.
Questions before you get started
Do you support businesses outside Macon?
Yes. Layer Zero Consulting serves Warner Robins, Perry, Byron, and other Middle Georgia communities. Ask about remote services outside the area.
Is the consultation a free Microsoft 365 audit?
No. It is an initial conversation about your needs and whether our services fit. Any technical assessment is scoped and priced separately.
Can Microsoft 365 and device management be reviewed together?
Yes. We can discuss accounts and access alongside Intune and company devices, then agree on a suitable scope.